Frequently Asked Questions

What areas do you deliver to?

Morris and Sussex County – Contact us if you’re outside of the area

HOW IT WORKS (super simple)

Step 1: Choose your rental

Step 2: Select your date and time – a member from our team will confirm availability within 24 hours.

Step 3: We handle delivery, setup, and breakdown to make your event stress-free.

  • We deliver and set up the bouncy houses and tents
  • For tables and chairs, WE DO NOT SET UP – We simply deliver to your doorstep – if you want us to open the tables/chairs and set up, its an additional cost.
  • We pick up rentals after the booked time frame. Please note we do not stay for the duration of the event.

We take cleanliness and safety seriously. After every rental, each unit goes through a full cleaning process using commercial cleaners, followed by disinfecting and sanitizing. We also perform a final inspection followed with an extra layer of disinfection before your event to ensure it arrives in excellent condition and ready for your guests to enjoy.

For Inflatables, in the case of severe weather (heavy rain, high winds, or unsafe conditions), you will have the option to reschedule within one year of the original date to use the same deposit.

We prioritize your experience from the moment you book. Once a deposit is made, your selected items are reserved exclusively for your event date and removed from our available inventory. This ensures everything you’ve chosen is secured for your event. As a result, deposits are non-refundable unless cancellation is made at least 10 days in advance.

Space needed

  • Please ensure the setup area is clear, accessible, and ready prior to our arrival

 

Power source

  • Most inflatable units require access to a standard electrical outlet within a reasonable distance.

 

Surface type

  • We’re able to set up our inflatables and event rentals on grass, concrete, asphalt and indoors.
  • For inflatables, each setup is secured using the appropriate anchoring method for the surface to ensure safety and stability. Grass setups are anchored with steel stakes, while hard surfaces and indoor setups use weighted sandbags.

 

*Be sure to note your setup surface when reserving your rental*

A deposit of $50 is required to reserve your event date and selected items. The remaining balance is due on the day of your event, prior to setup.

We accept payments via cash, Zelle, Cash App, and Venmo. Please note that personal checks and credit card payments are not accepted at this time.